UnitedHealth Group Hiring Overview For 2023

Founded 1977

Type Public

Headquarters Minnetonka, MN

Size Large Corporation

Industry Managed health care insurance

Are you looking for work in the health care industry and wondering if UnitedHealth Group hires felons? You’re in the right place. Whether you’re returning to work after a spell away or trying to get into the industry for the first time, we’ve got you covered. We went a bit ham on the research into the company, tackling questions like how to address your criminal record when doing your application and what skills you’ll need if you want to get a job here.

Not only did we research UnitedHealth Group, we also asked them directly about their hiring policy for former felons. We’ve done this more than one thousand times in the US because we don’t want there to be any surprises. We want you to know you can trust our information.

We know what applying for work with a criminal record is like because we’re former felons too or have experience assisting them. Take our tips and make the process easier for you. We’re happy to help.

Read on to get all the information you need to apply!

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Does UnitedHealth Group hire felons?

Confirmed felon employer

UnitedHealth Group white writing on blue background

Official company policy for hiring felons

We’re reaching out to the company to ask for this. The following information, found on their website, gives us an idea of what they stand for:

“UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.”

Granted, this doesn’t say anything about UnitedHealth Group’s policy for hiring felons. However, it means they do comply with any laws that limit criminal record checks.

Has UnitedHealth Group hired felons in the past?

Yes. Based on online comments from employees, it appears that they have. Having said that, most of the postings are for more minor crimes such as DUIs.

Does UnitedHealth Group hire people with misdemeanors?

There’s no confirmation that they do. However, since these are usually less serious charges than felonies, they should.

Will UnitedHealth Group hire you with pending charges?

Aside from pending charges related to drugs and controlled substances, there’s a good chance the company will still consider you with pending charges.


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What are the chance of UnitedHealth Group hiring a felon?

Is UnitedHealth Group on the Ban the Box list?

Unfortunately, UnitedHealth Group isn’t on the Ban the Box list. They haven’t signed its sister movement, the Fair Chance Business Pledge, either.

Ban the Box encourages employers to remove the criminal record check box from their job application forms. Companies do this to demonstrate that they want to know about your job skills before your criminal record.

The Fair Chance Business Pledge is an initiative launched by the White House. It asks employers to take the Pledge as a symbol that they treat everyone who applies to work for them fairly.

While it would be great if they did support either one of these programs, there are other ways to find out just how does UnitedHealth Group hire felons, or if they do at all.

Does UnitedHealth Group have special programs for hiring felons?

Regrettably, they don’t. This doesn’t explain how does UnitedHealth Group hire people with misdemeanors or felonies.

What are the odds someone with a felony will get hired?

Average likelihood of hiring felons

Here’s why we think the odds are average:

  • Official company policy for hiring former felons — We don’t have this yet from UnitedHealth Group and their website doesn’t include it.
  • Support for national initiatives that help people with records — The company isn’t on the Ban the Box list and they haven’t signed the Fair Chance Business Pledge.
  • Equal opportunity employer — UnitedHealth group’s website includes that they don’t discriminate on protected grounds when hiring.
  • Employee feedback online — Some staff say that you can’t get a job at UnitedHealth Group with a felony. Even so, others say that you can, depending on the crime.

How to get hired at UnitedHealth Group with a felony

What are some entry-level jobs?

UnitedHealth Group has a number of entry-level jobs that require a high school diploma or equivalent. For example:

Customer Service Representative — Duties include answering a high volume of calls and processing billing claims. You need at least a year of customer service experience as well as computer and keyboarding skills.

Pharmacy Clerk — This job involves filling, packaging and shipping prescription orders, as well as checking inventory and ordering medication. A minimum of one year working in a pharmacy is required.

Associate Enrollment/Eligibility Representative — Responsibilities are to resolve customer questions and update customer enrollment information. They’ll look for experience in customer service, data entry and using a computer.

Inside Sales Representative — This position deals with incoming calls from people looking for health insurance and recommending the best products to them. Basic computer skills are a requirement.

Tips to get hired here with a felony

Before you apply for a job, read what the company says about how to get hired at UnitedHealth Group. They explain each step in the hiring process and give some great advice for applying.

We’ve also got some great resume and interview tips for you:

  • Learn all you can about UnitedHealth Group — It’s as easy as spending time on their website. Knowing what the company is all about helps you figure out where your skills will fit best.
  • Watch the videos about the company’s mission and values — Match them with skills and experience you have. Remember this information to help you anticipate and respond to interview questions about what’s important to the company. This also helps you show UnitedHealth Group that your values are in-line with theirs.
  • Be ready for some scenario-based interview questions — Think about the qualities that you’re most proud of. If you’re having trouble with this, ask a friend to name what they admire about you. Now, recall situations when you’ve lived up to these qualities. Chances are, you can use this information in an interview!
  • Prepare to tell your life story . . . an abbreviated version of course! This helps you explain any gaps in your employment history due to incarceration. It will also get you ready to say what life lessons you’ve learned and what your ambitions are. Your honesty is an asset.

By following the simple steps above, you’ll demonstrate that you don’t just want a job with UnitedHealth Group — you want a future. And this will impress a hiring manager no end!

Does UnitedHealth Group do background checks?

Yes. Expect that the company will do a background check. However, exactly what they check is hard to say.

Here is some more information for you about how background checks are done across the United States:

If you’re wondering how does UnitedHealth Group do background checks in these states, rest assured that they only look at the last seven years of your record:

  • California
  • Colorado*
  • Kansas*
  • Maryland*
  • Massachusetts
  • Montana
  • Nevada
  • New Hampshire*
  • New York*
  • Texas*
  • Washington*

(* sometimes certain pay or salary bracket positions require one.)

Even better news is that several states don’t include not guilty verdicts in background checks. Here are those states:

  • Alaska
  • California
  • Hawaii
  • Indiana (limited check)
  • Kentucky
  • Massachusetts
  • Michigan
  • New York

However, if you’re applying for a job in the following states, background checks typically cover your entire criminal record:

  • Alabama
  • Arizona
  • Arkansas
  • Connecticut
  • DC
  • Delaware
  • Florida
  • Idaho
  • Indiana (extensive check)
  • Iowa
  • Louisiana
  • Maine
  • Mississippi
  • Missouri
  • Nebraska
  • New Jersey
  • North Carolina
  • North Dakota
  • Ohio
  • Oregon
  • Rhode Island
  • South Carolina
  • Tennessee
  • Utah
  • Vermont
  • Virginia
  • West Virginia
  • Wisconsin
  • Wyoming

Company ratings

Glassdoor.com gives the company 3.3 out of 5. This is based on over 9,900 reviews. 60% of reviewers say they’d recommend the company to a friend. What’s also positive is that 78% approve of the CEO. People rate UnitedHealth Group well for work-life balance and culture. The negatives at the company are some “low quality management” and less medical insurance than you would expect from a company in the insurance business. Long work hours are also noted.

There are another 16,355 employee comments on indeed.com. Here, UnitedHealth Group scores an impressive 3.6 out of 5. Like on Glassdoor, high marks are for culture and work-life balance. Pay and benefits are also rated highly. The company is also criticized for poor medical insurance and lengthy work hours. Interestingly, the company responds to many of the employee remarks directly on Indeed! This shows that they’re invested in their reputation.

What felonies UnitedHealth Group will not hire

They don’t advertise what criminal charges will be an out-right no from the company. Read on for more information on how your background will impact your chances of being hired!

What felony convictions might have a hard time getting hired here?

Since this is a company that handles prescription drugs, they want staff they can trust with their products. Have you been convicted of drug possession, DUI or a related offense? You might find it more difficult to get a job at UnitedHealth Group with a felony of this sort. Nevertheless, online comments from staff advise that honesty really is the best policy if you want to be given a chance with these offenses.

Another type of offense that might make it harder to get hired is fraud. This is because you’ll have access to client information on the computer that could potentially be used with criminal intent. This goes also for theft offenses. UnitedHealth needs to know you are trustworthy.

Finally, violent crimes could be problematic. UnitedHealth Group wants to know that you can work well with others — even when emotions run high!

Does UnitedHealth Group hire sex offenders?

We haven’t seen any reports from the company or people who have worked there that let us know one way or the other on this.

Does UnitedHealth Group drug test?

Yes, we found confirmation on their job postings. They said they’re a drug-free workplace and that there is a drug test before you start working there.

Have you applied for a job or worked here? Share your experiences!

What about you? Join the conversation and tell us what you know.

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