New Balance Hiring Overview For 2023

Founded 1906

Type Private

Headquarters Boston, MS

Size Large Corporation

Industry Retail

A retail job may be just what you need to get over your unemployment slump. Whether you’ve been on the job hunt for a while or are freshly released, if New Balance hires felons, you’re set! We’ve done the leg work to get you the answers.

They’re a well-known shoe store found in malls and as their own retail stores. If you’d like to help people find the perfect pair of shoes, we’ve got some tips to get a job at New Balance with a felony. We’ll give you tips on the application and interview process, plus answer the following questions:

  • Does New Balance hire people with misdemeanors?
  • How do I apply?
  • Does New Balance do background checks?
  • Will my felony disqualify me?
  • Will they drug test?

Our team knows it can be difficult finding work, especially with a felony. Our team is made up of ex-offenders and those who’ve worked closely with them as they look for work, so we know how to make an application sing.

We directly contacted New Balance and over 1,000 other US companies to ask them about their hiring policies for former felons. We then did a ton of research into the companies so we could give you better insights on what it’s like to work there.

Relaunch Pad is committed to helping former felons achieve a normal life.

Now, let’s look at how to get hired at New Balance with a felony conviction.

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Does New Balance hire felons?

the interior of a New Balance store

Official company policy for hiring felons

We’ve reached out to New Balance to ask about their company policy on hiring felons, but have been able to reach the company.

Has New Balance hired felons in the past?

Our sources don’t say either way if they’ve hired felons in the past.

Does New Balance hire people with misdemeanors?

Unfortunately, there just isn’t enough information to answer this right now.

Will New Balance hire you with pending charges?

There is no information out there on whether or not New Balance would hire someone with pending charges, not from the company or applicants.


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What are the chances of New Balance hiring a felon?

Is New Balance on the Ban the Box list?

First of all, you’re wondering what the Ban the Box list is. Well, it’s a list of companies that have removed the checkbox asking about criminal convictions from their applications in an effort to hire based on your skills and talents and not your past.

The Fair Chance Business Pledge is similar to this list. It’s a pledge to look past your background and to focus on your work history and job abilities instead.

New Balance doesn’t participate in either of these programs, but we checked out several of their job postings and they don’t ask any questions about your criminal record.

Does New Balance have special programs for hiring felons?

No, they don’t offer any special hiring programs for felons at this time.

What are the odds that someone with a felony will get hired?

Uncertain likelihood of hiring felons

We’ve done extensive research to bring you your odds of getting hired at New Balance with a felony. Our conclusion is uncertain. We haven’t been able to reach them for a comment and they aren’t on the Ban the Box list, but their applications don’t ask about prior convictions. If your crime is for something small, you should still have a good chance at getting an entry-level position.

How to get hired at New Balance with a felony

What are some entry-level jobs?

At New Balance, the main entry-level jobs are in retail. Their basic job duties include fitting customers for shoes, making sales and stocking. The store hours are typically 10 a.m. to 7 p.m, though mall locations might be different.

Tips to get hired here with a felony

So you’ve decided to try your hand at getting a job at New Balance with a felony, but you aren’t sure where to start. Don’t worry. We’re here to help!

The first thing you’ll need to do is to find your desired location on their jobs page. From there, you’ll fill out the application that corresponds to the position you’re qualified for. This is also where you’ll upload your resume, so let’s help you make it great!

  • List any prior work experience that includes customer service, cashier or stocking positions.
  • Next, tell them any skills and talents you’ve picked up or learned. For example, have you run a cash register and credit card machine? Do you know how to stock items? Have you had previous customer service experience?
  • And then let them know where you learned these skills. Did you work stock in prison? Have you worked for a competitor like Nike or Adidas? Maybe you picked up customer service skills working at a convenience store or fast food restaurant. Whatever the case may be, be sure to add it to your resume.

If you need extra help, check out our go-to resume guide that was specifically designed for former felons.

You’ve submitted your resume and got a callback. Congratulations! Now, let’s walk you through some interview tips for New Balance:

  • While New Balance has a relaxed, uniformed dress code, you’ll still want to look presentable. Try wearing something business casual, like a nice pair of pants and button down dress shirt or a nice dress for the ladies.
  • If you have piercings or tattoos, take them out or hide them until you find out what the company policy is on those things.
  • Next, arrive 10-15 minutes early. This will show them that you’re interested in the position and that you can adhere to a schedule. It’ll also give you a chance to fill out any pre-interview paperwork, if needed.
  • During the interview, highlight your skills and talents listed on your resume. Take a copy of it with you for reference if you need to. Focus on your customer service skills.
  • Keep a positive attitude. You’ll be working with the public, so they’re looking to hire someone that can handle the stress under any situation like a champ.

Does New Balance do background checks?

We aren’t sure if they’ll do a background check. Our sources aren’t clear on this. However, keep in mind that most companies will do some sort of check, even if it’s to verify that you’re legally able to work for them.

Here’s what you need to know about background checks:

Not all states are the same when it comes to background checks. For example, if you live in one of these states, they’ll only see convictions for the past seven years. They don’t consider anything older than that.

  • California
  • Colorado*
  • Kansas*
  • Maryland*
  • Massachusetts
  • Montana
  • Nevada
  • New Hampshire*
  • New York*
  • Texas*
  • Washington*

(* sometimes certain pay or salary bracket positions require one.)

And these eight states don’t look at any not guilty verdicts:

  • Alaska
  • California
  • Hawaii
  • Indiana (limited check)
  • Kentucky
  • Massachusetts
  • Michigan
  • New York

Be aware, however, if you live in a state on the following list. They’ll see your whole record, including those cases where you were found not guilty.

  • Alabama
  • Arizona
  • Arkansas
  • Connecticut
  • DC
  • Delaware
  • Florida
  • Idaho
  • Indiana (extensive check)
  • Iowa
  • Louisiana
  • Maine
  • Mississippi
  • Missouri
  • Nebraska
  • New Jersey
  • North Carolina
  • North Dakota
  • Ohio
  • Oregon
  • Rhode Island
  • South Carolina
  • Tennessee
  • Utah
  • Vermont
  • Virginia
  • West Virginia
  • Wisconsin
  • Wyoming

Company ratings

We did some online research so that we could bring you New Balance’s ratings. gives them 3.5 out of 5 stars. Of the 400 reviews, most people like their work environment, but also say to be prepared to spend a lot of time on your feet.

What felonies New Balance will not hire

New Balance didn’t shre the felony charges that will make them pass on your resume right away. Our reseach came up with a few convictions that will hold you up, though. See the next section for more.

What felony convictions might have a hard time getting hired here?

Does New Balance hire felons? We don’t know for sure. What we do know is there are certain felonies that’ll hurt your chances. Since you’ll be working directly with customers, cash and inventory, these felonies will make it tough getting hired at New Balance:

  • Theft
  • Violent crimes
  • Drug or alcohol-related charges
  • Identity fraud

Does New Balance hire sex offenders?

We’re not sure if NB hires sex offenders or not, but suspect these charges will be heavily scrutinized if they do so prepare to talk about them.

Does New Balance drug test?

We don’t have any firsthand knowledge and sources don’t say either way if the company will drug test. However, it’s always best to prepare as if they do.

Have you applied for a job or worked here? Share your experiences!

Did you get a job at New Balance with a felony using this article? Tell us the details below. We’d love to hear about it. You’ll be helping others in your situation and helping our community.

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