What are some entry-level jobs?
Keurig Dr Pepper’s best entry-level jobs are in the warehouse and call center. The two most recommended jobs to get your foot in the door are:
- Warehouse Worker: Standard warehouse jobs. You stack pallets with product and wrap them in shrink-wrap. The main thing is that it’s a physical job, so you have to be able to lift heavy things and keep up with productivity requirements.
- Customer Service Representative: A support job where you help solve basic problems over the phone. Knowledge of Microsoft programs like Word and Excel as well as the ability to work in a fast-paced environment will set you apart.
Tips to get hired here with a felony
Your best shot for getting into Keurig Dr Pepper is either through their warehouse or through their call centers.
There are a lot of jobs in distribution and customer support. So if you want your foot in the door, this is where you should start.
Begin by heading into Keurig Dr Pepper careers page.
Since they are on the corporate side of the spectrum, you’re going to need a resume. Start with our excellent guide on how to make a resume that works for your background.
While making it, be sure to have the job description of the job you are applying for handy. You’ll set yourself apart if your resume specifically matches the job you are looking for.
For example, let’s look at the warehouse worker job. It says the job has productivity requirements and requires a lot of physical activity. You need to be able to lift 50 pounds and be capable of switching to hot and cold environments.
You might have had to do work like that on the inside. If you did, don’t be afraid to mention that! List times you’ve had to meet quotas or done physical work. The key is showing you’re capable of keeping up with the job!
Let’s say you’re ready for an office job instead. The customer service representative position asks for customer service and computer software (think Microsoft Word and Excel) experience.
If you are rusty or new to those programs, don’t fear! There are a lot of free online courses where you can learn how to use them. Most of them will even provide a certificate that you can list on your resume!
It may seem weird to learn a skill before you even get a job. But think of it this way: If you learn a new skill, you’re more valuable than you were before. If you want to get a job at Keurig Dr Pepper with a felony, it’d pay off to put in extra work!
Customer service-wise, there is a lot you can list. All customer service means is putting yourself second and the customer first. It means being professional to rude people. It means solving problems so the job gets done.
If you have traditional customer service experience, list it. If not, don’t be afraid to get creative! You’ll need that same kind of quick thinking during an interview.
If you land an interview, remember, they want to hire you. Your job is to give them every reason to do it. Be honest about your past. However, don’t be afraid to sell yourself as well. They want to know you will be a hard worker who will not let them down.
Expect questions about what you will do to solve problems. Customer service or warehouse, problems come up. How do you deal with an angry customer? What do you do if production is behind?
A lot of managers take questions right out of lists like this. They’ll typically ask about your work history, why you want the job and why they should hire you. Go through questions on the list and make sure you answer them in ways that directly apply to customer service or warehouse work.
Nail that, and you have a good chance of acing your interview and landing a job!