Alorica Overview

Founded 1999

Type Private

Headquarters Irvine, California

Size Large Corporation

Industry Business Process Outsourcing

Let us help you find the right company. We’ll start by answering the question: Does Alorica hire felons?

Alorica is a call center for various companies with 130 locations in 14 countries. They also offer remote positions for those who are interested in working from home. If you’re interested in a customer service position, this article will help you get a job at Alorica with a felony. We’ll start by looking at and answering the following questions:

  • Does Alorica hire people with misdemeanors?
  • Is Alorica on the Ban the Box list?
  • Does Alorica do background checks?
  • Does Alorica drug test?

We know how difficult it is to find a job with a criminal background. Many of us have been there. Our team is mostly made up of former felons or professionals who have worked with them. That’s why we directly contact companies and ask them if they hire former felons. We also take the time to do extensive background research so we can answer other questions you might have, plus give some interview tips. Our goal here at Relaunch Pad is to help former felons get back to a normal life.

Now, let’s learn about how to get hired at Alorica with a felony background.

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Does Alorica hire felons?

Official company policy for hiring felons

We contacted Alorica to ask if they hire former felons, but unfortunately we weren’t able to get a response. We will, however, continue working to find the answer for you. After all, we don’t give up easily! In the meantime, continue reading and check out the information below that will help you decide if Alorica is right for you.

Has Alorica hired felons in the past?

As we just read, we haven’t received an official answer as to whether Alorica will hire former felons or not. However, according to online sources, Alorica has previously hired people with felonies. It depends on what comes back on the background check.

Does Alorica hire people with misdemeanors?

Alorica will hire people with misdemeanors. The determining factors will be the type of conviction and amount of time that has passed.

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What are the odds someone with a felony will get hired at Alorica?

Is Alorica on the Ban the Box list?

The Ban the Box list is a campaign for companies to do just that: Ban the box on applications that ask if the applicant has any prior misdemeanors or felonies. Companies are also urged to sign the Fair Chance Business Pledge. This Pledge was started during the Obama Administration to encourage companies to look past a person’s criminal record. Both the Ban the Box list and Fair Chance Business Pledge advocate for companies to look at a person’s work history, talent and skill instead of judging based on their past.

Research does not show Alorica on the Ban the Box list or that they’ve signed the Pledge. The good news is, however, that their online application doesn’t contain the “have you ever been convicted of a misdemeanor or felony” box.

Does Alorica have special programs for hiring felons?

Alorica doesn’t participate in any special programs for hiring felons. This is probably because they hire on a case-by-case basis.

What are the odds someone with a felony will get hired?

Average likelihood of hiring felons

Relaunch Pad has done extensive research to say your odds of getting hired at Alorica with a felony are average. They’re not on the Ban the Box list, but sources show they have hired people with misdemeanors and felonies in the past. So, it depends on the type of violation and how long ago the offense was. It will also depend on what company Alorica is hiring for.

How to get hired at Alorica with a felony

What are some entry-level jobs?

Entry-level jobs at Alorica include customer service, customer care sales and tech support. All three of these positions are a great way to get your foot in the door, prove to management what you can do and move up in the company. Alorica offers paid training, salary and benefits. They also promote mostly from within the company.

How to get hired at Alorica with a felony

We’re going to give you some helpful tips to customize your resume and stand out during your interview. And don’t sweat it if you need help with your resume. Relaunch Pad has come up with a guide to writing resumes specifically for felons. If you’re still not confident, there are employment agencies available that can also help.

  • If you have any customer service skills or experience, be sure it’s included on your resume. Don’t forget to incorporate important details: When and where you developed the skill, whether at school, from work experience, and/or while in prison.
  • Be sure to use correct grammar and punctuation. And, for the love of all things good, if you’re filling out the application or resume by hand, write neatly and legibly. The person receiving and evaluating your paperwork needs to be able to read it.

You’ve successfully cringed your way through the application process and they called you back for an interview. Congratulations! You’ve made it this far, no point in giving up now, right? We’re going to give you some tips to nail that interview and be on your way to a productive new life!

  • Arrive early for the interview. This will ensure that you are not late and will aid in making a good first impression.
  • Dress like you already have the job. Clean, wrinkle-free clothes with no holes, rips or stains are important. Make sure your hair is clean and appropriately styled as well. It’s a good idea to hide any piercings or tattoos, if possible. Feel free to ask about company policy on these things at the end of the interview.
  • When speaking, make sure you’re clear and concise with your words. Be mindful of your volume. You don’t want to mumble, but also be sure you’re not speaking too loud. You want the interviewer to be able to hear and understand you, not the whole building.
  • Keep a positive attitude. Smiling is great. No need to overkill it, just be natural. When talking about your past, let the representative know the positive aspects that you got out of your time in prison and how it has changed your outlook on the future for the better.
  • Be honest. There’s no point hiding it since it will come up eventually. Just tell the truth. Use this as a way to prove you are a different person now.
    • Let the interviewer know if you participated in any classes or training during your incarceration.
    • If you were a model inmate or trustee, be sure to mention it. This will show you followed the rules and were trustworthy.
    • Also let them know what you’ve been doing since your release. Completion of probation and/or parole successfully would be something great to mention.
    • If you’ve done community service, volunteer work, additional classes or training, these should also be brought up.
  • At the end of most interviews, you are given the chance to ask any questions you have pertaining to the position or to the company. Use this opportunity to ask for clarification on anything you’d like. Position duties, hours, benefits, breaks, tattoos and piercings, dress code . . . the list goes on and on.

Does Alorica do background checks?

Because we haven’t been able to contact an Alorica representative, we can’t be certain either way.

However, the Alorica @Home FAQ has information about this. It says that Alorica will do a background check after the interview.

Here’s what you need to know about background checks:

The state you live in will determine if and how much of your background check will be looked at. For example, these states don’t care about anything older than seven years:

  • California
  • Colorado*
  • Kansas*
  • Maryland*
  • Massachusetts
  • Montana
  • Nevada
  • New Hampshire*
  • New York*
  • Texas*
  • Washington*

(* sometimes certain pay or salary bracket positions require one.)

Interestingly, these states don’t look at anything where you’ve been found not guilty:

  • Alaska
  • California
  • Hawaii
  • Indiana (limited check)
  • Kentucky
  • Massachusetts
  • Michigan
  • New York

But if you live in one of these next states, be prepared. They are able to see your entire background history, including not guilty verdicts.

  • Alabama
  • Arizona
  • Arkansas
  • Connecticut
  • DC
  • Delaware
  • Florida
  • Idaho
  • Indiana (extensive check)
  • Iowa
  • Louisiana
  • Maine
  • Mississippi
  • Missouri
  • Nebraska
  • New Jersey
  • North Carolina
  • North Dakota
  • Ohio
  • Oregon
  • Rhode Island
  • South Carolina
  • Tennessee
  • Utah
  • Vermont
  • Virginia
  • West Virginia
  • Wisconsin
  • Wyoming

Company Ratings

We did some research to see what people were saying about Alorica. On glassdoor.com, they have 2.6 out of 5 stars. Many previous and current employees enjoy the work environment, hours and training, although some say training needs to be more thorough. The biggest complaints seem to be low pay and lack of communication from upper management.

What felony convictions might have a hard time getting hired here?

Does Alorica hire felons? It looks like they do. Because you’ll be working as a customer service representative, certain felonies might pose a problem. Let’s take a look at the felonies that may get in the way of being hired at Alorica:

  • Theft and fraud charges will make it difficult since you will be working with credit card information.
  • Violent crimes may also pose a problem because you will be working closely with a room full of other customer service representatives with different personalities.

Again, think of your record. How does it relate to the job you’re applying to? If you can see some conflicts, Alorica will, too.

Does Alorica drug test?

We are uncertain whether Alorica will drug test. However, it’s best to plan for it.

Have you applied for a job or worked here? Share your experiences!

Were you able to use the information in this article to get a job at Alorica with a felony? We’d love to hear the details! It’d also give you a chance to help others in our community. We all need to stick together!

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